FAQ

Yes, in the check-out select the option "Pick up".

We would be delighted to help, just give us a call on 044 211 20 30.

Parfümerie Osswald is open Mon - Fri from 10:00 to 18:30 and on Sat from 10:00 to 17:00.

From a purchase of 80 CHF there are no shipping costs. For purchases under 80 CHF, shipping costs of 12 CHF apply.

Online: Credit card, PayPal.
In-store: credit card, debit card, cash, vouchers.

From purchases totalling CHF 1000 per year, you will receive a loyalty card from us, which grants a 10% discount.

Yes, this is possible. Please call us at 044 211 20 30 so that we can issue you with a personal discount code for your online purchases.

We ship your orders within 24 hours with Priority Signature A Post. Usually you will receive the goods within 1 to 2 days. Around Christmas time, there may be additional delays due to high shipping volumes at the post office. Additionally, we offer a Next Day Delivery option for orders placed before 4 pm during the week.

You can reach us by phone at 044 211 20 30 or by e-mail at info@osswald.ch.

You will find us at Bahnhofstrasse 17, 8001 Zurich, directly on Paradeplatz.

Yes, not all products are available online and some products are only sold on customer order. Please call us for more information.

IBAN: CH06 0070 0110 0046 5601 8
BIC: ZKBKCHZZ80A
In the name of: Parfümerie Osswald AG, 8001 Zurich

Yes, you can buy 2 ml samples by email, by phone or on site. The prices depend on the perfumes and vary between 6 to 18 CHF.

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